Control Room Operator

Control Room Operator Salary $19.41 - $41.27 Hourly Location Prince William County, VA Job Type Full-Time (FT) Job Number 202610477 Department OFFICE OF YOUTH SERVICES Division JUVENILE DETENTION CENTER Opening Date 04/16/2026 Closing Date 4/30/2026 11:59 PM Eastern GRADE A13 Hiring Salary $19.41 - $25.78 Description Benefits Questions Introduction Are you just getting started in your career and interested in Security or Command & Control? The Prince William County Office of Youth Services is seeking qualified candidates for a Security Assistant position to work in the control room at our Juvenile Detention Center (JDC). The JDC provides a safe, secure, and supportive environment for court-involved youth ages of 10-17 who are criminally charged pending court adjudication, waiting for transfer to another facility or an appropriate placement. This is an entry-level position for a start to a great career! What We're Looking For? We're looking for someone to provide general security support in the control room by following established procedures. The Security Assistant must be able to work independently and collaborate with team members to deliver excellent service to staff and the youth in their care. The candidate must be able to operate a multi-line phone system and two-way radios. What You'll Need to be Successful? We're looking for someone who can multitask in a fast-paced environment. Responsibilities will include monitoring security footage, dispatching units to respond to potential security threats, answering and routing calls, monitoring inmate movement, controlling building access throughout the facility via electronic and manual control systems, and performing a variety of routine clerical functions. What the Job Entails The Security Assistant will work under the general supervision of the Juvenile Detention Center Assistant Superintendent. The role will provide safety and security through the following: Monitoring and controlling all activity within the facility to ensure the safety and security of the juvenile detainees and staff members. Securing access, movement, and communication with all occupants of the building through the use of electronic locks, surveillance cameras and audio equipment. Occasionally accompany staff on transports or perform other duties as required. Satisfactory completion of new hiring training and annual training is required. Minimum Skills & Experience 8th grade education and 0-12 months of related experience in security, customer service, general office administration or experience working with youth. Preferred Skills & Experience: High school Diploma/GED Experience working in safety and/or security First Aid/CPR Training Ability to effectively work with facility personnel Ability to effectively communicate with internal and external agencies Bilingual (English/Spanish) Flexible availability Special Requirements Must pass local, state, and federal background checks Must pass a pre-employment physical/physical fitness test Must pass a Child Protective Services record check Must possess a valid driver's license with a safe driving record Must pass DMV Record check Must be able to work any shift Must be able to work overtime Must be able to get to work in inclement weather Designated mandatory reporter of child abuse Must pass Handle With Care (HWC) training; CPR & First Aid certification; PREA (Prison Rape Elimination Act) training within 90 days of employment Work Schedule & Location This position is performed on a 12-hour rotating shift, based on the needs of the facility and is located at the PW Juvenile Detention Center 14873 Dumfries Road, Manassas, VA 20112. Hiring Salary Range: $19.41 - $25.78/hr NOTE: The selected candidate will be required to pass a pre-employment background check. ALL OYS staff members are required to provide emergency human services work in the event of an emergency disaster. Prince William County is a beautiful and historic community located thirty miles west of Washington, D.C. With a population of over 485,000, we are one of Virginia's fastest-growing counties. We have excellent schools, a wide variety of food and shopping outlets, as well as cultural and recreational opportunities for all ages. We also offer great benefits, including: Retirement from the Virginia Retirement System (VRS) 401a and 457 retirement savings and investment plans Paid Annual Leave Paid Personal Leave Paid Sick Leave Paid Holidays Optional Group Medical and Dental Health Plans Optional Group Life Insurance An Employee Assistance Program (EAP) Career Development Opportunities Full-time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here for PSLF additional information. NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SEE YOURSELF HERE! Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan. Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position. The following positions do not accrue leave and are not eligible for holidays or other fringe benefits: Temporary Provisional Seasonal employees Click on the link below to explore our plans and rates. Prince William County Benefit Programs 01 By submitting this application, I understand the following: 1) Only the information provided on my application is used to determine my qualifications; 2) My resume will not substitute for the education, work experience and required fields on the County application; 3) Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4) If selected, my employment dates will be verified back three (3) years (if applicable), with a required reference from my current or most recent employer. Yes, I acknowledge and understand the above statement and wish to continue in this process. No, I do not wish to proceed any further in this process. 02 This Position prefers an education up to a high school diploma or G.E.D. Please select the option that reflects your highest completed education. Bachelor's degree of higher Associate's degree Some college (1 year) High School diploma or G.E.D 8th to 12th Grade Completion None of the above 03 Please quantify your experience working in a secure facility or building. 4 or more years of experience 3 years of experience 2 years of experience 1 year of experience Less than 1 year 04 Are you available to work 12-hour shifts any day of the week, holidays and nights? Yes No 05 Do you have a valid Driver's license with a safe driving record? Yes No 06 Do you have training in physical restraint techniques such as "Handle With Care"? Yes No 07 Do you have current CPR/AED and First Aid certifications? Yes No 08 Are you bilingual in English/Spanish? Yes No 09 Do you acknowledge that the hiring salary range is $19.41 - $25.78 per hour? Yes No Required Question Employer Prince William County Government Address 1 County Complex Court Prince William County, Virginia, 22192 Website