About the Role
As Loss Prevention Service Specialist, you will engage customers, promote customer service and provide deterrence to theft. You will be highly visible, spend most of your time at the store entrance and other key departments and work to raise shortage awareness among store associates.
What Youll Do
Work to promote customer service in the store by greeting and supporting customer needs
Promote a neat and clean store appearance at the entrance
Conduct associate package checks
Conduct building and physical security inspections to minimize exposure to loss
Promote a safe environment for associates and customers and respond to emergencies
Supports CCTV surveillance with other Loss Prevention associates as necessary
Build partnerships with store and law enforcement
Additional tasks may be assigned
What Skills You Have
Required
Strong communication and interpersonal skills
Excellent collaboration skills
High ethical standards and adherence to Kohl's policies and procedures
Preferred
Experience in a customer service environment
Prior experience in retail loss prevention, security or law enforcement
Kohls offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohls partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
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