Alarm Monitor/Dispatcher

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.
GS-07: Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Operating communications equipment in support of public service incidents, providing pre-arrival medical instructions to callers requesting medical assistance; dispatching fire responders, interpreting jurisdictional boundaries for law enforcement or firefighting responses or using computer systems to track and record data. Examples of specialized experience include: 1) dispatching appropriate emergency personnel; 2) Utilizes emergency dispatch and radio communications; and 3) Coordinates with local and state public safety agencies.

GS-06: Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Coordinates, monitors, and assists with operations via telephone and radio between a variety of agencies and personnel. Specialized experience must demonstrate the following: 1) Receiving and processing 911 calls of incoming fire alarms, emergency, and non-emergency calls for fire, medical, and police assistance; 2) Dispatching emergency services to the scene of emergencies based on the capacity of the personnel and apparatus being dispatched; and 3) Providing information and initiating directions to incoming callers.

Additional qualification information can be found from the following Office of Personnel Management website:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.This job does not have an education qualification requirement.