Director, Security Operations Center

JOB DESCRIPTION

Director, Global Security Operations Center

Enterprise Cyber Security

Full Time, REMOTE

The Opportunity

The Director of Global Security Operations Center (SOC) team operates within MassMutuals Cyber Fusion Center, the organization responsible for enterprise-wide threat detection, monitoring, and response. As the Director of the SOC, you will lead a missioncritical cybersecurity organization responsible for 24x7x365 threat detection, monitoring, and incident response across MassMutuals global environment. You will shape the strategic direction of the SOC, drive operational excellence, and ensure our teams, technology, and processes work seamlessly to protect MassMutuals data, systems, employees, and customers. Your work directly influences MassMutuals ability to prevent, detect, and respond to cyber threats in real time, ensuring the resiliency and security of the enterprise.

The Team

You will lead a globally distributed SOC organization operating in a followthesun model with teams across the US, India, and Romania. The SOC is composed of analysts, detection engineers, threat intelligence partners, and automation specialists who collaborate closely with Security Platforms, Security Intelligence, Incident Response, and Engineering teams.
Team members share MassMutual competencies of accountability, agility, continuous learning, communication excellence, leadership traits, resilience, and selfawareness. Together, the team is motivated by solving complex cybersecurity problems and advancing a modern, highperforming SOC.

The Impact

In this role, you will :

Execute SOC Operational Strategy

• Oversee all global SOC operations, ensuring alignment with MassMutuals cybersecurity strategy and regulatory requirements.
• Review SOC metrics, staffing needs, and budget requirements with security leadership.

Drive Threat Detection & Incident Response Excellence

• Lead the response to cybersecurity events and critical incidents, ensuring appropriate analysis, prioritization, escalation, and communications.
• Ensure structured and consistent incident handling processes across all SOC tiers.

Strengthen Enterprise Communication & Decision Support

• Act as the escalation and communication liaison with senior leadership and other critical stakeholders.
• Ensure timely, riskaware decisions and clear communication of incident impacts and recommended actions.

Advance Detection Engineering & Automation Capabilities

• Partner with Detection Engineering and Security Platforms to optimize SIEM/SOAR alerting logic, tuning, and playbook development.
• Expand automation to improve analyst efficiency and response consistency.

Develop & Inspire a HighPerforming Global Team

• Guide analyst growth through training, mentorship, certifications, and handson exercises.
• Foster a culture rooted in MassMutual values of inclusion, innovation, and continuous improvement.

The Minimum Qualifications

• Bachelor's Degree or equivalent professional experience
• 8+ years of progressive experience in cybersecurity, including SOC leadership, threat detection, and incident response.
• 2+ years of experience leading large, globally distributed technical teams in highpressure operational environments.
• Flexibility to support off hours and weekends on call

Preferred Qualifications

• Experience running or modernizing enterprisescale SOC operations within financial services.
• Expertise with SIEM, SOAR, EDR, cloudnative security tools, and emerging GenAIenabled SOC capabilities.
• Deep technical understanding of cyber threats, attacker TTPs, malware analysis, and security detection technologies.
• Experience collaborating with audit, compliance, risk management, and external regulatory partners.
• Demonstrated success developing cybersecurity playbooks, workflows, and readiness exercises.
• Strong executivelevel communication and reporting skills.

What You Can Expect at MassMutual

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

• Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes

• A collaborative environment where perspectives are welcomed

• Access to learning, development, and internal networks that support continuous growth and skill-building over time

• Employee-led communities and forums that foster connection, learning, and inclusion across the organization

• A culture grounded in integrity, responsibility, and stewardshipsupported by a company with a strong legacy and a future-focused mindset

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MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

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