Dutch Wonderland Safety & Security Lead Supervisor

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain caveand chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating . Our passionate hosts make this purpose possible through everyday acts of love and servicewhat we call Heartspitalitythe intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

We are currently looking for a:

Roles & Responsibilities:

Roles & Responsibilities:

Supervisory Duties:

Assist with the daily supervision of the Security team and any other assigned departments

Lead by example, attitude, and as a representation of Dutch Wonderlands core values

Act as an approachable mentor and coach to all assigned team members

Become knowledgeable of performing the essential duties of all security positions and backfill these positions when needed

Participate in new-hire orientation and training activities for all assigned employees

Ensure that all required meal and other breaks are being given in accordance with PA State law

Assist with team scheduling and timekeeping activities

Departmental Duties:

Secure premises and personnel by patrolling property

Inspect buildings, equipment, and access points

Perform access control and personal property inspections at park entrance and exits, when needed

Prevents losses and damage by reporting irregularities

Patrol Park grounds and parking lots

Assist the attendants with traffic duties as needed

Enforce the parking lot rules and regulations

Be vigilant and proactively identify potential security risks and threats.

Assist with timekeeping for other hourly security team members

Respond to routine and emergency calls throughout the park property.

Enforce the Park rules and regulations

All other duties assigned by leadership

Education and Experience:

High School diploma, GED, or equivalent; Equivalent work experience will also be considered

College degree in Criminal Justice or related discipline desired; Equivalent work experience will be considered

2+ year of previous security, criminal justice, or related experience highly desired

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

Must be at least 18 years of age to comply with [State] Child Labor Laws

Ability to work flexible schedule, including evenings, weekends, and holidays

Must be able to work third shift (overnight) if the park security operates on a 24-hour schedule

Must have reliable transportation to and from your scheduled shift

Must possess a valid drivers license and a good driving record

Ability to safely and efficiently operate motorized vehicles and equipment

Ability to comprehend and carry out verbal and written instructions

Ability to apply knowledge of security methods, procedures, interviewing, listening, and note-taking techniques for specific situations

Ability to deal fairly, objectively, and courteously with the public without regard to race, ethnicity, religion, or political beliefs

Ability to analyze people and/or situations quickly and calmly and take appropriate actions in a quick and effective manner

Ability to operate a variety of electronic equipment, such as cameras, radios, personal computers, or other communication devices

Ability to professionally and calmly deal with stressful and/or tense situations

Ability to collaborate with other team members, external first responders, and emergency personnel during emergency situations

Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

Ability to maintain certifications as required by assignment

Physical Requirements:

Ability to stand, walk, and remain on feet for majority of the workday

Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders

Ability to walk, stand, or run on uphill, downhill, or uneven surfaces.

Ability to remain sedentary for extended periods of time, while using a computer/camera equipment

Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more

Must have good visual acuity, night vision, and peripheral vision.

Ability to see details of objects that are more than a few feet away

Working Conditions:

This role will be based in both an office setting as well as frequent exposure to all other indoor and outdoor park environments

Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

Subject to dark environments, particularly during midnight shift

Subject to constant repetitive motion, high noise levels, flashing lights, and heavily populated environments

Subject to frequent interruptions and requests that may require reprioritization of activities

Team member benefits:

Working at Dutch Wonderland is about making people happy! Its about being independent and having fun, making new friends and earning extra money while doing so. As a Dutch Wonderland employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Palace Perks & Benefits:

Flexible schedule

Ability to cross-train and learn unique skills across various departments

Free admission to Dutch Wonderland and all Palace Entertainment parks on your days off

Invitations to exclusive company-sponsored employee events throughout the season

Weve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Dutch Wonderland. Apply today!

Do not miss the chance to spark your career now!