Operations Manager, Shift Lieutenant

The ideal candidate will be SSPO and have at least 3 years of Supervisory experience in the Security industry. Hospital or healthcare experience is also highly desirable.
Summary:
Receiving general direction from the Security Operations Manager, incumbent ensures a safe and secure environment, provides protective service and response for protection of the people and property of the Hospital, is responsible for the overall supervision of his/her assigned shift, personnel, and shift operations.
Does this position require Patient Care? Yes
Essential Functions:
- Responsible for all security operations across assigned shift, including on and off-site facilities and staff, dispatch, concierge and patrol operations, and weekend staff and operations.
-Responsible for direct supervision of Security Supervisors assigned to shift, recommends various personnel actions including hiring, promotion, transfer and termination.
-Executes disciplinary action as necessary.
-Overall responsibility for on-site Security Officers, and off-site Security Officers assigned to shift.
-Ensures processes, policies and practices are interpreted and applied consistently and effectively across assigned shift; ensures accountability and compliance with all current and applicable state and federal laws, hospital policies and procedures, rules and regulations.
-Assists Security Operations Manager in managing daily operations across all shifts; provides support to the Operations Manager on matters as directed.
-In the absence of parking and commuter services leadership, serves as parking management representative.
-Identifies training needs and conducts training, certification programs.
-Manages and audits the lost & found program and valuables intake/release.
-Processes and assists in processing payroll.
-Serves on assigned committees and attends meetings on behalf of the department as directed; understands and keeps abreast of industry trends.
-Performs all duties of a Security Supervisor and Officer in addition to duties outlined above.
SUPERVISORY RESPONSIBILITY:
Responsible for direct supervision of Security Supervisors assigned to shift, recommends various personnel actions including hiring, promotion, transfer and termination. Executes disciplinary action as necessary.

Education
Associate's Degree Criminal Justice required or Associate's Degree Related Field of Study required and Bachelor's Degree Criminal Justice preferred or Bachelor's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials

Experience
At least 5 years of experience in Security, Law Enforcement or Military required and At least 3 years of experience in a supervisory capacity required or 10 years of... For full info follow application link.

Brigham and Womens Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.