Control Center Operator

Ability to pass state and FBI background checks is required for Security positions. A felony conviction or class A misdemeanors may prevent a candidate from meeting the minimum requirements to be licensed as a private security officer in Arkansas. Additionally, this position is designated as a safety and security sensitive position pursuant to the Arkansas Medical Marijuana Act and is subject to drug and alcohol testing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Act as central dispatch for Stephens Corporate Security Department.

• Monitor burglar/fire/robbery alarms and dispatch appropriate personnel and/or agencies.
• Monitor CCTV systems and dispatch appropriate personnel as required.
• Receive, monitor and ensure appropriate response to all incoming calls (emergency calls, complaint calls, routine calls, etc.).
• Work closely with all levels of Corporate Security.
• Understand and operate required computer systems.
• Maintain card access system, codes badges, etc., as required.
• Maintain records according to established guidelines.
• Assist with the usage of emergency/security systems.
• Ensure that data is properly entered and records stored for retrieval.
• Perform other tasks as assigned by management.

EDUCATION AND/OR EXPERIENCE

• High School diploma or general education degree (GED).
• Experience as a dispatcher (fire/police/emergency related or central station alarm agent) preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• Current valid driver’s license to operate company vehicles.

Starting Annual Salary for this Position: $‎40,000.00.