Correctional Counselor II (Supervisor)

Job Description and Duties

Additional duties may be required based on departmental needs, as outlined in the Duty Statements attached to this job control.

This position supervises classification staff working with incarcerated people in the Mental Health Services Delivery System (MHSDS) at the Enhanced Outpatient Program (EOP) and Correctional Clinical Case Management System (CCCMS), as well as General Population (GP) incarcerated people not participating in the MHSDS. You will be responsible for monitoring and directing the classification process. You have a key role in ensuring collaboration between custody, nursing, and mental health staff. You will ensure assigned staff are utilizing de-escalation techniques, show a willingness to motivate inmates to attend all out of cell activities, and are collaborating across disciplines.

Under the general direction of the Chief Deputy Warden, the Correctional Counselor II, Supervisor (Grievances Coordinator), performs specific duties including, but not limited to: the processing of incarcerated people's grievances, completing staff complaints, tracking grievances, screening grievances, and the supervision of subordinate Grievances Office staff. The Grievances Coordinator will coordinate the completion of grievance responses and staff complaints at the second-level for the Warden's signature, consistent with the rules and regulations outlined in the California Code of Regulations (CCR) and the Department Operations Manual (DOM), Article 53, Inmate/Parolee Grievances, Section 54100. This position supervises custody staff working with incarcerated people in the Mental Health Services Delivery System. You have a key role in ensuring collaboration between custody, nursing and mental health staff. You shall ensure assigned staff assigned staff are utilizing de-escalation techniques, show a willingness to motivate inmates to attend all out of cell activities, and are collaborating across disciplines.

Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

CDCR employees are encouraged to use their existing CDCR email address on their job application.

Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.

You will find additional information about the job in the Duty Statement.

Working Conditions

California State Prison, Sacramento is located in Folsom, CA.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• CORRECTIONAL COUNSELOR II (SUPERVISOR)

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-519917

Position #(s):

...-XXX

Working Title:

Correctional Counselor II (Supervisor)

Classification:

CORRECTIONAL COUNSELOR II (SUPERVISOR)

$10,316.00 - $12,989.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Sacramento County

Telework:

In Office

Job Type:

Permanent, Full Time

Department Information

Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation's largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities

Vision

We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.

Mission

To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.

Commitment

The California Department of Corrections and Rehabilitation (CDCR) and the California Correctional Health Care Services (CCHCS) are committed to transforming the correctional landscape to create safer, more professional, and more fulfilling environments for our employees, the incarcerated population, and those supervised in our communities. Through systemwide improvements grounded in proven and emerging practices, we aim to strengthen rehabilitation, enhance workplace satisfaction, and support successful reentry into the community through our institutions, parole, and community partnerships. Our shared mission is to promote safety, wellness, and human dignity while fostering positive change for all those who live and work within our institutions and communities.

CDCR and CCHCS are committed to building an inclusive respectful workplace. We are determined to attract and hire candidates from all communities and empower employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts at all levels of the Department.

CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.

Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov.

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/12/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California State Prison, Sacramento

Postal

Attn: Personnel Dept/Hiring and Recruitment

P.O.Box 290001

Represa, CA 95671-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California State Prison, Sacramento

Drop-Off

Personnel Dept/Hiring and Recruitment

100 Prison Road

Represa, CA 95671

08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Shall create and promote an inclusive workplace that empowers employees from a variety of backgrounds, perspectives, and personal experiences.

Ability to apply the principles and practices of counseling and guidance; interpret test results; evaluate sociological, psychological, psychiatric, and vocational findings and make recommendations; coordinate the work of professional and technical employees in incarcerated people's guidance and classification work; secure accurate social data and record such data systematically; organize and prioritize work; evaluate situations accurately and take effective action; respond effectively to emergency situations; interpret institutional/departmental policies, rules and regulations; recognize and handle dangerous situations for incarcerated people and staff.

OTHER SKILLS AND ABILITIES: Knowledge of prison administration; principles and practices of personnel management, and effective supervision and planning, organizing and directing the work of others; training methods and planning and conducting in-service training programs; principles and procedures of inmate classification, assignment, and transfer in correctional institutions; principles and practices of counseling and guidance; causes of crime and delinquency; casework theory and practice and the principles of individual and group behavior; purposes, activities, regulations, and functions of the California Department of Corrections and the Board of Prison Terms; educational, psychological and vocational tests used in counseling and placement work and interpreting test results; principles and practices of vocational guidance and occupational placement; principles of verbal and written expression; correctional casework procedures; an understanding of the range of normal and abnormal human behavior; the policies and procedures of custody; methods used and problems involved in the supervision and adjustment of inmates; the various prison gangs, gang behavior, and the threat of gang action in an institutional setting; group processes and dynamics, including various roles played by group participants and different types of questions or modes of inquiry which can be used in group settings; and the labor-management relationship under the collective bargaining law.

Command the respect and trust of incarcerated people and staff; meet deadlines; deal tactfully/diplomatically with sensitive issues; deal effectively with a high volume of work; work under pressure; work independently; control interviews with incarcerated people; adjust to changes in assignments; work with a team of people from a variety of occupations and professional disciplines; motivate an incarcerated person toward specific goals; recognize and handle dangerous situations for inmates and staff; and maintain regular attendance and be punctual.

Ability to perform peace officer duties which include maintaining order and supervising the conduct of incarcerated people, protecting and maintaining the safety of persons and property, inspecting premises and searching incarcerated persons for contraband, and replacing and/or assisting custodial staff during emergency situations, such as fights, attempted escapes, or major incidents, such as riots.

SPECIAL PERSONAL CHARACTERISTICS: Demonstrated supervisory ability; capacity for assuming a progressively greater responsibility as evidenced by recent employment history; neat personal appearance; adaptability; emotional maturity and stability; tact; patience; willingness to work irregular hours; satisfactory record as a law abiding citizen; normal or corrected to normal hearing; sound physical condition; strength, endurance, and agility; willingness to report for duty at any time due to an emergency crisis.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov.

Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx.

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at .

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at .

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:

Justin Koewler

...

...

Hiring Unit Contact:

Justin Koewler

...

...

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Coordinator

... ext: 3050

California Relay Service: ... (TTY), ... (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information:

Please ensure you meet the list and certification eligibility requirements before applying for the Correctional Counselor II (Supervisor) position.

CDCR Examination Services Unit provides the Departmental Examination Schedule. This Examination Schedule identifies the anticipated bulletin release date for each examination or notes the status of an examination in the current Fiscal Year (FY). The dates listed are estimates and are subject to change depending on departmental needs. This Examination Schedule also identifies CDCR classifications that are tested by other state agencies. Please refer to CalHR's website for more information on these examinations. If you need additional information, please contact the Examination Services Unit at ....

The Examination Schedule for Fiscal Year (FY) 2025/26 can be found here:

Examination Schedule - CDCR Careers

Important Application Information:

Applications received without the following information will be considered incomplete and may not proceed to the interview stage: civil service and private sector job titles, "to" and "from" dates (MM/DD/YY), hours worked per week, work location name and address, supervisor name and phone number, and duties performed. Applications that are blank or state "see resume" in place of duties performed will not be accepted. All pertinent education documents, such as degrees, diplomas, or certificates, must be submitted with the application if necessary to meet the Minimum Qualifications (MQs) of the position.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.