Alarm Monitoring Operator I

Apply Now Securitas Technology, part of Securitas, is a world-leading provider of integred security solutions th protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

This full-time opportunity functions in our ste-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representive working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays and weekends.

Alarm Monitoring Operors are responsible for providing exceptional service to our customers by accurely and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security informion, notifying and upding emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing da entry. Our job duty is similar to those of a 911 emergency dispcher. We must be tentive and perform procedures with a quick and accure response as our industry is life safety.

Your essential functions will include:

• Respond to all incoming alarm signals in our automion software according to documented procedures. When deemed approprie, calls the premise, notifies the authorities, and calls a list of contacts. Logs all informion into the automion system immediely and accurely
• Answers the multi-line telephone system
• Ensures confidentiality of customer informion all times

Minimum Requirements

• High School Diploma or GED required, some college Preferred
• 1-3 years work experience
• Type 30 + words a minute. Candides must complete a pre-hire assessment for typing
• Must be able to prioritize and multi task in a fast paced environment
• Must be able to follow written and verbal instructions
• Ability to perform duties with a high degree of urgency and accuracy
• Good interpersonal communicion and organizional skills
• A positive titude of teamwork and continuous improvement
• Those selected will complete a paid training class and must pass a final exam certifying their skill as an Alarm Monitoring Operor

Securitas offers comprehensive benefits including:

• Alarm Monitoring Operor Pay Progression Program
• Shift premium for eligible assigned shifts
• Opportunity for annual merit pay increases
• Paid company training
• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Mch up to 6% of salary
• Paid vacion, holiday and sick time
• Educional Assistance
• Exceptional internal career advancement opportunities
• Wide variety of employee discounts on travel, equipment, and more!

We are a nionwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstred daily by our employees to our customers and the communities we service.

Apply Now