Security Officer Lobby Receptionist

As a Security Officer Lobby Receptionist in Lancaster, PA , you will serve and safeguard clients in a range of industries. Join Allied Universal as an Unarmed Security Lobby Receptionist, where you will monitor and patrol assigned areas, support a welcoming environment, and help to deter security-related incidents through visible presence and strong communication. This role offers the chance to provide exceptional customer service while working with a team that is agile, reliable, innovative, caring, and guided by integrity.

Position Type: Full Time

Pay Rate: $18.52 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to visitors and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and reporting concerns to site leadership when needed.
• Conduct regular and random patrols throughout buildings, entrances, parking areas, and perimeter locations to help to deter unauthorized activity and identify unusual conditions.
• Monitor access points and visitor activity, assisting with directions, screening processes, and/or policy-related questions while maintaining a professional presence.
• Support site staff during routine operations and unexpected events by communicating clearly, assisting with de-escalation when appropriate, and following post orders and Allied Universal standards.

Minimum Requirements:

• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Security experience of 6+ months or the equivalent.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid drivers license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.