Unarmed Security Supervisor - Field Training Officer 78228
- United Protective Services, Inc.
- San Antonio, Texas
- Full Time
At United Protective Services, our people are our greatest asset. We are looking for reliable, positive people who want to serve others, and grow in their security careers. In return, we provide training, support, and opportunities you need to succeed.
Job Skills / RequirementsSchedule
Saturday: 1630-0030
Sunday: 1630-0030
Monday: 1630-0030
Tuesday: OFF
Wednesday: OFF
Thursday: 0030-0830
Friday: 0030-0830
Must have flexible availability, including nights, weekends, and holidays.
Position Summary
We are seeking a professional and dependable Field Training Officer (FTO) to assist with the training, and development of newly hired Security Officers across multiple client sites. The FTO is responsible for ensuring new officers and existing officers understand site expectations, company policies, reporting procedures, patrol responsibilities, and professionalism standards while maintaining a safe and secure environment for tenants, visitors, and property assets.
Key Responsibilities
Train and mentor newly hired Security Officers on site-specific post orders and procedures
Ensure trainees understand patrol expectations, access control procedures, and emergency response protocols
Conduct hands-on training for report writing radio communication, customer service, and professionalism standards
Monitor trainee performance and provide coaching, feedback, and corrective guidance when necessary
Complete daily training documentation and evaluations accurately and on time
Serve as a role model by maintaining professionalism, strong attendance, and proper uniform standards
Assist Operations Management with identifying training opportunities and officer development needs
Respond appropriately to incidents, alarms, emergencies, and tenant concerns while training assigned personnel
Ensure all company policies, client expectations, and safety procedures are followed
Communicate effectively with management regarding trainee progress, concerns, or recommendations
Minimum Requirements
High school diploma or equivalent
Valid drivers license
Reliable transportation
Strong communication, leadership, and interpersonal skills
Professional appearance and demeanor (no neck, face, or below-the-wrist tattoos)
Ability to stand and walk for extended periods
Ability to train, coach, and lead by example
Previous security experience required
Preferred Qualifications
Experience in corporate, commercial, or Class A office building security
Previous Field Training Officer, supervisory, military, or law enforcement experience preferred
Experience with incident reporting systems and access control software
Strong understanding of customer service and de-escalation techniques
Ideal Candidate
Highly reliable with strong attendance and punctuality
Comfortable working independently and leading others
Strong attention to detail and ability to train in a professional manner
Resides within reasonable distance of assigned training sites
What We Offer
Competitive pay
Opportunities for advancement
Leadership and development opportunities
Professional training and support Stable work environment
If you are an experienced Security Supervisor or Field Training Officer who takes pride in professionalism, leadership, and developing others, apply today!
Additional Information / BenefitsBenefits: Medical Insurance, Dental Insurance, Vision Insurance