Unarmed Security Supervisor - Field Training Officer 78228

  • United Protective Services, Inc.
  • San Antonio, Texas
  • Full Time
Overview

At United Protective Services, our people are our greatest asset. We are looking for reliable, positive people who want to serve others, and grow in their security careers. In return, we provide training, support, and opportunities you need to succeed.

Job Skills / Requirements

Schedule

Saturday: 1630-0030

Sunday: 1630-0030

Monday: 1630-0030

Tuesday: OFF

Wednesday: OFF

Thursday: 0030-0830

Friday: 0030-0830

Must have flexible availability, including nights, weekends, and holidays.

Position Summary

We are seeking a professional and dependable Field Training Officer (FTO) to assist with the training, and development of newly hired Security Officers across multiple client sites. The FTO is responsible for ensuring new officers and existing officers understand site expectations, company policies, reporting procedures, patrol responsibilities, and professionalism standards while maintaining a safe and secure environment for tenants, visitors, and property assets.

Key Responsibilities

Train and mentor newly hired Security Officers on site-specific post orders and procedures

Ensure trainees understand patrol expectations, access control procedures, and emergency response protocols

Conduct hands-on training for report writing radio communication, customer service, and professionalism standards

Monitor trainee performance and provide coaching, feedback, and corrective guidance when necessary

Complete daily training documentation and evaluations accurately and on time

Serve as a role model by maintaining professionalism, strong attendance, and proper uniform standards

Assist Operations Management with identifying training opportunities and officer development needs

Respond appropriately to incidents, alarms, emergencies, and tenant concerns while training assigned personnel

Ensure all company policies, client expectations, and safety procedures are followed

Communicate effectively with management regarding trainee progress, concerns, or recommendations

Minimum Requirements

High school diploma or equivalent

Valid drivers license

Reliable transportation

Strong communication, leadership, and interpersonal skills

Professional appearance and demeanor (no neck, face, or below-the-wrist tattoos)

Ability to stand and walk for extended periods

Ability to train, coach, and lead by example

Previous security experience required

Preferred Qualifications

Experience in corporate, commercial, or Class A office building security

Previous Field Training Officer, supervisory, military, or law enforcement experience preferred

Experience with incident reporting systems and access control software

Strong understanding of customer service and de-escalation techniques

Ideal Candidate

Highly reliable with strong attendance and punctuality

Comfortable working independently and leading others

Strong attention to detail and ability to train in a professional manner

Resides within reasonable distance of assigned training sites

What We Offer

Competitive pay

Opportunities for advancement

Leadership and development opportunities

Professional training and support Stable work environment

If you are an experienced Security Supervisor or Field Training Officer who takes pride in professionalism, leadership, and developing others, apply today!

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Vision Insurance

Job ID: 523509427
Originally Posted on: 6/3/2026

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