Security Supervisor - Full Time- City of Markham

Site Description: This facility serving the public with high visitor traffic. Security oversees access control, patrols, incident response, and customer service. Emphasis on professionalism, safety compliance, and maintaining a secure, welcoming environment for staff and visitors at all times.

Position: Security Supervisor

Hours: Mon - Fri (0800-1600)

Payrate: $21.42/hr

Averaging Agreement : Overtime is ESA

Posting Date: Jun 3, 2026

Internal Closing Date: Jun 10, 2026

External Closing Date: Jun 10, 2026

Key Responsibilities:

• Provides direct supervision and scheduling of all security guards
• Responsible for the signing of all reports, records, logs, and other information required by the Manager, Corporate Security, or his/her designate
• Communicate with the Manager, Corporate Security, or his/her designate daily, and be accessible 24 hours a day for emergency purposes
• Responsible for the day-to-day administration of security systems such as tracking service calls, system equipment, and training staff on the access control system or system in place
• Maintains and ensures adherence to company policies and procedures
• Coordinates additional coverage requests & special event arrangements
• Conducts periodical reviews of on-site Post orders and coordinates changes as necessary
• Coordinates & supervises the training of all new Security staff & ensures that all training areas are covered effectively & in detail with all newly assigned staff
• Coordinates & facilitates recurring training with all assigned staff
• Maintains an incident log, and ensure all incidents are recorded in this log by guards on duty
• Deals with incidents Manager, Corporate Security, with exception of instances requiring investigation and possible criminal activity relating to the City
• Ability to de-escalate a crisis situation, provide support and liaise with emergency personnel including; police, fire and paramedic resources
• Acts as a liaison and responds to requests from the City community
• Be able to keep an open and objective mind, remembering the citys diverse community
• Reports any unsafe working conditions in any/all departments
• Provides first aid when required and medical response when required to any person(s)
• Serves the City community through excellent customer service skills

Job Requirements:

• Minimum 2 years of Security Supervisor experience
• Minimum 1 year Security Guard experience
• Must have comprehensive knowledge of common security policies and the relevant Acts, Codes and legislation, including the Criminal Code of Canada and the Trespass to Property Act
• Computer Literacy is essential
• Familiar with and able to program access control systems
• Valid Ontario Security License
• Valid First Aid/CPR certification
• Excellent verbal and written English communications skills
• Authorized to legally work in Canada
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position

Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability

Why choose Paladin?

• Opportunities for advancement and growth
• Free Uniforms
• Annual Boot Allowance
• Work today, get paid todaydaily pay available

High School Diploma/GED

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Long Term Disability