Supervisor, Security

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: POSITION SUMMARY: The incumbent is responsible for managing security activities to ensure the safety and security of gaming and entertainment guests and team members, as well as the safeguarding of all property; ensures that all potential security violations are investigated, and corrective actions are taken while providing exceptional customer service. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Assists the shift manager with the overall security of the casino and the coordinating of security efforts to safeguard company assets, employees, and patrons of Casino in accordance to the Internal Control Submissions and the rules of the Indiana Gaming Commission during assigned shift. Responsible for assigned security posts. Guards transfer of money, chips, and jackpots. Performs hopper fills, table fills and table credits. Train, evaluate, and recommend disciplinary action for officers. Patrol premises to discourage inappropriate behavior and take action when necessary. Writes investigative and incident reports. Responsible for addressing any individual not wearing a Commission Badge found in non-public areas or any person found in areas 'not authorized to be in. The Supervisor will assume overall responsibility of security operations during the absence of the Security Shift Manager. Perform other duties as assigned and adheres to all Indiana Gaming Regulations. NON-ESSENTIAL JOB FUNCTIONS Attend seminars when needed. EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience. Two years' progressive experience in security operations and supervisory experience preferred. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.): Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission. Must successfully pass background check. Must successfully pass drug screening. Prior experience in the Gaming industry strongly preferred. Must be at least twenty-one (21) years of age. Must be able to obtain CPR/AED certificate and pass Blood Borne Pathogen training. Must be able to work holidays and weekends, as well as flexible shifts. KNOWLEDGE OF: Knowledge of computer applications to compose clear, concise, and accurate reports. Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations. Basic knowledge of county and state ordinances. Electronic, video, and alarm functions. CPR training. Investigative procedures. Extreme confidentiality. ABILITY TO: Available to work different types of events with varying time schedules, on varying days as needed. Read and comprehend all necessary documentation, training materials and policy information. Assist sick or injured guests and or team members. Communicate courteously, effectively, and professionally with guests and all levels of team members. Use tools and equipment such as, radios, computers, and other tools specific to the position. Stand for extended periods of time. Communicate clearly, in English, with guests in a professional manner. Work within Hard Rock Casino Northern Indiana established policies/guidelines. The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes. Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!