Cyber Fraud Investigator

Job Purpose & Scope Collaborates with the first line and second line of defense teams to prevent, detect, and respond to instances of cyber fraud across multiple digital channels. You will ensure platforms are resistant to cyber fraud by design and that appropriate cyber fraud prevention and detection controls are implemented, maintained, and monitored. Essential Job Functions Serves as subject matter expert on cyber fraud threats and related short-term and long-term countermeasures. Provides guidance on policies and procedures related to the prevention of cyber fraud. Advises technology, business, and operations teams on preventing cyber fraud. Assists in cyber fraud threat modeling activities. Utilizes tools and data analysis to monitor, detect, and respond to cyber fraud. Establishes, tunes, and enhances cyber fraud capabilities. Develops and maintains cyber fraud detection and incident response playbooks. Leads cyber fraud incident identification and containment. Performs comprehensive data analysis to draw fact-based conclusions on cyber fraud events. Analyzes cyber fraud root causes, trends, and systematic issues. Provides concise and timely incident updates and reports to management. Discovers tactics, techniques, and procedures employed by cyber fraud actors. Stays informed on cyber threat intelligence related to cyber fraud. Mentors, coaches and supports cyber fraud analyst(s). Regularly exercises discretion and judgment in the performance of essential job functions. Maintain good punctuality and attendance at work. Follows Bank policies, procedures, and guidelines. Knowledge, Skills & Abilities Comprehensive knowledge of cyber fraud tactics, techniques, and procedures. Knowledge of cybersecurity and cyber fraud principles, industry best practices, and technologies. Knowledge of incident response playbooks. Knowledge of cyber threat intelligence and its application in fraud prevention. Knowledge of security measures for financial platforms and customer support solutions. Knowledge of relevant regulations and compliance requirements related to cyber fraud. Ability to analyze data to detect and respond to cyber fraud. Ability to speak fluently and effectively challenge cyber threat modeling activities. Ability to lead cyber fraud incident identification and containment efforts. Ability to communicate effectively both verbally and in writing. Ability to demonstrate initiative to accomplish work objectives. Ability to work effectively and demonstrate flexibility in a continually changing environment. Ability to demonstrate effective organization, critical thinking, analytical, and problem-solving skills. Ability to work without close supervision. Ability to work extended hours. Ability to work effectively in a team environment. Ability to maintain attention to detail. Ability to troubleshoot and resolve complex issues. Ability to manage multiple priorities and projects with exacting deadlines. Ability to maintain confidentiality. Ability to demonstrate effective leadership skills. Ability to demonstrate effective time management skills. Skill in using Microsoft 365, including Outlook, Word, Excel, and PowerPoint. Skillin conducting thorough investigations and documenting findings. Basic Qualifications Bachelor's degree or commensurate work experience, required; Master's degree preferred. 5+ years' experience in cybersecurity, incident response, cyber fraud prevention, or related fields. 1+ years of experience leading, managing or supervising others, preferred. Job Expectations Job Expectations: Operate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. EEO Statement Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.