Alarm Central Station Operator Jobs
An Alarm Central Station Operator, sometimes referred to as a Monitoring Center Operator, plays a vital role in the security industry. They are responsible for the monitoring and management of various alarm systems, often including intrusion, fire, and emergency alarms. When an alarm is triggered, the Operator interprets the signal, determines the appropriate response, and communicates with relevant authorities as necessary. They often interact directly with customers, both in routine system management and in high-stress situations, requiring excellent customer service skills.
The role of an Alarm Central Station Operator involves technical expertise, keen attention to detail, and a strong ability to remain calm under pressure. Knowledge in security systems and procedures, telecommunications, and emergency response protocols are essential. Certifications like the Central Station Alarm Association (CSAA) certification or the Electronic Security Association's (ESA) National Training School (NTS) certification can be beneficial. Previous roles in the security industry that would provide relevant experience might include Security System Installer, Alarm Dispatcher, or Customer Service Representative in a security-oriented company.
170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically...
Attend training sessions in order to complete requirements for Highway Emergency Response Operator (H.E.R.O) certification. THIS IS AN EXTERNAL JOB ANNOUNCEMENT. THIS IS AN UNCLASSIFIED POSITION....
Sr. Physical Security Console Operator (1st Shift) - Onsite
- Newark, NJ
- 1 day ago
- Newark, NJ
- 1 day ago
In this role, you will be responsible for monitoring the following: the Closed-Circuit Television (CCTV) system, the access control system, security records, key control, ID/access badge issue, physical...
What Your Day May Look Like Conflict resolution and de-escalation Secure entrances / patrol inside and outside the client's premises Frequent interactions with client employees and guests Identify and...
.** **What Your Day May Look Like** + Conflict resolution and de-escalation + Secure entrances / patrol inside and outside the client's premises + Frequent interactions with client employees and guests...
Guard Monitor security systems to detect any suspicious activity Document observed events and incidents, writing detailed reports Respond quickly to incidents or potential threats Conduct regular patrols...
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays...
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 1st, 2nd, or 3rd shift schedule which could include holidays...
Switchboard Operator I 3.5 3.5 out of 5 stars Lewisburg, PA PRN (As Needed) Varied Day/Evening/Night Shifts Weekend and holiday rotation General Summary Provides hospital telecommunication service...
Night shift position open working 6:00PM-6:00AM. REPORTS TO: Sergeant FLSA STATUS: Non-exempt CLASSIFICATION: Personnel System - Requires satisfactory completion of a twelve month probationary...
Physical Security Console Operator - 1st Shift (Onsite)
- South Windsor, CT
- 7 days ago
- South Windsor, CT
- 7 days ago
In this role, you will be responsible for monitoring the following: the Closed-Circuit Television (CCTV) system, the access control system, security records, key control, ID/access badge issue, physical...
Guard Monitor security systems to detect any suspicious activity Document observed events and incidents, writing detailed reports Respond quickly to incidents or potential threats Conduct regular patrols...
Surveillance / Control Room Operator (Dispatch)
- Saint Louis, MO
- 7 days ago
- Saint Louis, MO
- 7 days ago
Job Description: Explore St. Louis / America's Center is seeking an experienced and professional Control Room Operator to monitor and operate the Building Automation Systems for the America's...
General information Job Title MIA Control Room Operator FT-AM/PM Date Wednesday, March 26, 2025 City Miami State Florida Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift...
General information Job Title MIA Control room Operator Supervisor FT -AM/PM Date Thursday, March 20, 2025 City Miami State Florida Full/Part Time Full Time Exempt or Non-Exempt Position...
Alarm Central Station Operator Online Courses and Training Opportunities
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Required or preferred licenses and certifications for Alarm Central Station Operator positions.
Highest Education Level
Alarm Central Station Operators offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Alarm Central Station Operator position
- Recording
- Switchboard Operation
- Telecom
- Grammar
- Security Training
- Patrol
- Physical Security
- Alarm Monitoring
- CCTV Monitoring
- Security Management
- Closed-Circuit Television
- Security Operations
- Surveillance
- Ged
- Emergency Response
- Law Enforcement
- Incident Management
- Corrections
- Inbound
- Safety Training
- Automated External Defibrillator
- Emergency Management
- Report Writing
- Inspections
- Dispatching
- Complaint Resolution
- Employee Retention
- Discretion
- Inbound/Outbound Calling
- Cardiopulmonary Resuscitation
- Military Background
- High School Diploma
- Written Communication
- Writing Skills
- Events
- Telephone Skills
- Typing
- Reporting
- Policy Development
- Coaching
- Data Entry
- Inventory Management
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Microsoft Word
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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