Alarm Central Station Operator Jobs
An Alarm Central Station Operator, sometimes referred to as a Monitoring Center Operator, plays a vital role in the security industry. They are responsible for the monitoring and management of various alarm systems, often including intrusion, fire, and emergency alarms. When an alarm is triggered, the Operator interprets the signal, determines the appropriate response, and communicates with relevant authorities as necessary. They often interact directly with customers, both in routine system management and in high-stress situations, requiring excellent customer service skills.
The role of an Alarm Central Station Operator involves technical expertise, keen attention to detail, and a strong ability to remain calm under pressure. Knowledge in security systems and procedures, telecommunications, and emergency response protocols are essential. Certifications like the Central Station Alarm Association (CSAA) certification or the Electronic Security Association's (ESA) National Training School (NTS) certification can be beneficial. Previous roles in the security industry that would provide relevant experience might include Security System Installer, Alarm Dispatcher, or Customer Service Representative in a security-oriented company.
170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically...
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays...
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 1st, 2nd, or 3rd shift schedule which could include holidays...
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 2nd or 3rd shift schedule which could include holidays and weekends...
Active participation on emergency response activities. Report incidents internally and escalate awareness as per the Incident Reporting Guidelines....
Control Room Operator (ROC Operator) - Hydroelectric Generation
- Albany, NY
- 2 days ago
- Albany, NY
- 2 days ago
Ensure compliance with cybersecurity, physical security, and access control procedures. Contribute to continuous improvement of procedures and system reliability....
Operator Monitor security systems to detect any suspicious activity Document observed events and incidents, writing detailed reports Respond quickly to incidents or potential threats Conduct regular patrols...
Maintain clear communication with emergency response teams to ensure coordinated and effective resolution....
Security Officer: Conduct foot and/or vehicle patrols of your assigned areas performing security officer duties as required....
The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools....
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Lead working a 1st, 2nd, or 3rd shift schedule which includes holidays and weekends....
Switchboard Operator Midland, Michigan Clerical/Admin Support Any Part-Time Any Shift Switchboard 41607 Job Description Summary This position answers all incoming calls for three medical centers...
security monitoring Physical security system troubleshooting Senior level Surveillance reporting Associate's degree Control systems Weather assessment for forestry operations Communication skills Physical...
monitoring systems This role serves as a vital communications hub for internal departments, emergency response teams, and the public, ensuring timely, professional handling of all telephone and emergency...
Physical Security Console Operator - Onsite (1st Shift)
- New York, NY
- 10 days ago
- New York, NY
- 10 days ago
the following: event alarms triggered on the access control system and or Closed-Circuit Television (CCTV) system, ID/access badge issues, physical security of the site, and the historical log book...
Alarm Central Station Operator Online Courses and Training Opportunities
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Salary for Alarm Central Station Operator Jobs Nationwide
Required or preferred licenses and certifications for Alarm Central Station Operator positions.
Highest Education Level
Alarm Central Station Operators offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Alarm Central Station Operator position
- Switchboard Operation
- Telecom
- Call Center Experience
- Security Training
- Patrol
- CCTV Monitoring
- Alarm Monitoring
- Background Investigations
- Physical Security
- Security Management
- Closed-Circuit Television
- Security Operations
- Ged
- Surveillance
- Law Enforcement
- Emergency Response
- Corrections
- Safety Training
- Automated External Defibrillator
- Report Writing
- Drug Testing
- Dispatching
- Complaint Resolution
- Inbound/Outbound Calling
- Cardiopulmonary Resuscitation
- Military Background
- High School Diploma
- Investigation
- Events
- Writing Skills
- Employee Development
- Typing
- Telephone Skills
- Reporting
- Data Entry
- Inventory Management
- English
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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