Alarm Central Station Operator Jobs
An Alarm Central Station Operator, sometimes referred to as a Monitoring Center Operator, plays a vital role in the security industry. They are responsible for the monitoring and management of various alarm systems, often including intrusion, fire, and emergency alarms. When an alarm is triggered, the Operator interprets the signal, determines the appropriate response, and communicates with relevant authorities as necessary. They often interact directly with customers, both in routine system management and in high-stress situations, requiring excellent customer service skills.
The role of an Alarm Central Station Operator involves technical expertise, keen attention to detail, and a strong ability to remain calm under pressure. Knowledge in security systems and procedures, telecommunications, and emergency response protocols are essential. Certifications like the Central Station Alarm Association (CSAA) certification or the Electronic Security Association's (ESA) National Training School (NTS) certification can be beneficial. Previous roles in the security industry that would provide relevant experience might include Security System Installer, Alarm Dispatcher, or Customer Service Representative in a security-oriented company.
170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically...
monitoring systems This role serves as a vital communications hub for internal departments, emergency response teams, and the public, ensuring timely, professional handling of all telephone and emergency...
monitoring systems This role serves as a vital communications hub for internal departments, emergency response teams, and the public, ensuring timely, professional handling of all telephone and emergency...
Coordinates emergency response for emergencies or crises within MDA facilities. Dispatches all available EACS personnel to emergency/alarm areas to determine the cause of the incident....
This is a night shift position Sunday-Thursday: 10pm-6:15am (off Friday & Saturday) Must work on-site in Redmond. Previous help desk or call center experience is preferred. Ideally prefer...
Coordinate emergency response and initiates disaster recovery activities by notifying appropriate personnel and emergency response teams....
Security Control Center Operator - El Segundo
- El Segundo, CA
- 23 hours ago
- El Segundo, CA
- 23 hours ago
Monitor computerized intrusion detection and access control system, multiple CCTV cameras, emergency phone line(s), fire alarm panel, and facility environmental control system Operate computerized patrol...
MIA Control room Operator Supervisor FT -AM/PM 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices...
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays...
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 2nd or 3rd shift schedule which could include holidays and weekends...
Guard Monitor security systems to detect any suspicious activity Document observed events and incidents, writing detailed reports Respond quickly to incidents or potential threats Conduct regular patrols...
Security Control Center Operator /FT, Wed 0000 to 1830, Th, Fri, Sat 1830 to 0630
- Omaha, NE
- 6 days ago
- Omaha, NE
- 6 days ago
**Essential Functions** + Functions as Security Control Center dispatch and coordinator: Emergency response to fire alarms. Operates security cameras and computer system....
Security - Command Center Operator - FT
- Fort Lauderdale, FL
- 6 days ago
- Fort Lauderdale, FL
- 6 days ago
Overview About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of...
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Lead working a 1st, 2nd, or 3rd shift schedule which includes holidays and weekends....
Securitas Technology is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries...
Alarm Central Station Operator Online Courses and Training Opportunities
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Salary for Alarm Central Station Operator Jobs Nationwide
Required or preferred licenses and certifications for Alarm Central Station Operator positions.
Highest Education Level
Alarm Central Station Operators offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Alarm Central Station Operator position
- Directing
- Recording
- Switchboard Operation
- Telecom
- Grammar
- Courteous
- Private Branch Exchange
- Patrol
- CCTV Monitoring
- Physical Security
- Alarm Monitoring
- Background Investigations
- Security Management
- Security Operations
- Surveillance
- Closed-Circuit Television
- Ged
- Emergency Response
- Law Enforcement
- Incident Management
- Corrections
- Automated External Defibrillator
- Inbound
- Safety Training
- Emergency Management
- Drug Testing
- Dispatching
- Complaint Resolution
- Employee Retention
- Discretion
- Inbound/Outbound Calling
- Cardiopulmonary Resuscitation
- Background Checks
- Military Background
- High School Diploma
- Written Communication
- Telephone Skills
- Writing Skills
- Events
- Reporting
- Education Experience
- Coaching
- Data Entry
- Inventory Management
- English
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Microsoft Word
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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