Manager, Facilities & Security

Overview

Manage and coordinate day-to-day facility maintenance operations across assigned sites. Responsible for the upkeep, repair, and operational readiness of building systems, equipment, and grounds. Supports the Director of Facilities & Security in executing maintenance programs, vendor management, and regulatory compliance in alignment with company policies and applicable safety standards.

Responsibilities

• Oversee daily facility maintenance activities including preventive maintenance schedules, repair work, and inspections of building systems (HVAC, electrical, plumbing, roofing, and structural).
• Supervise, schedule, and direct maintenance technicians and contracted service providers; assign and prioritize work orders to ensure timely resolution.
• Maintain accurate records of all maintenance activities, inspections, and repairs in asset management and work order systems.
• Support compliance with DEA regulations, Good Manufacturing Practices (GMP), and company safety policies across all facilities.
• Assist in soliciting bids, evaluating vendor proposals, and managing service contracts for maintenance, repair, and facilities-related procurement.
• Monitor lease terms and coordinate with building owners to ensure proper upkeep and resolution of facility-related issues.
• Respond promptly to facility alarms, environmental alerts, and after-hours emergencies; escalate issues to the Director as appropriate.
• Support facility projects including renovations, space reconfigurations, and equipment installations; coordinate work with internal teams and contractors.
• Assist in managing contract security operations, including scheduling, performance monitoring, and access control procedures.
• Create and update Standard Operating Procedures (SOPs) related to facilities maintenance and building operations.
• Coordinate conference room setups, employee relocations, and general facilities support for business operations.
• Ensure safe working conditions for all associates; identify and promptly address potential safety or environmental hazards.

The above duties are meant to be representative of the position and not all-inclusive.

Qualifications

MINIMUM JOB REQUIREMENTS:

Education/Training:

• Education/Training: associate or bachelor's degree preferred; equivalent combination of education and experience considered. Technical training or certification in facilities management, HVAC, electrical, or a related trade is a plus.

Business Experience:

• Experience: Minimum four (4) years of facilities maintenance or building operations experience, with at least one (1) year in a supervisory or lead role. Experience in a manufacturing, pharmaceutical, or regulated environment preferred.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of safety (OSHA) and regulatory requirements Technical skills: Hands-on experience in carpentry, plumbing, electrical systems, painting, and general property maintenance required.
• Read, interpret and understand detailed repair and instruction/service manuals, documents or blueprints.
• Proficiency with job-specific machinery and equipment.
• Experienced in and comfortable with safe operation of scissor lifts, forklifts and other material handling equipment normally present in a warehouse at heights up to 35'.
• Strong interpersonal skills.
• Experience with multi-facility maintenance and security.
• Familiar with best practices in procurement in support of manufacturing.
• Must possess good mechanical, electronic and computer skills and be comfortable documenting work in a CMMS (Computerized Maintenance Management System).
• Experienced with advanced multi-facility environmental control systems.
• Excellent problem-solving skills.
• Multi-tasker -balancing objectives along with issue resolution and day to day activities.
• Excellent communication skills including but not limited to documentation, presentation and facilitation skills and training and instructions.
• Electro-mechanical aptitude, certification or education preferred.

PHYSICAL DEMANDS:

• Must be physically able to access roof-top air handling systems, building grounds and run-off collection areas, etc.
• Must be able to safely lift and move up to 50 lbs.
• Frequently required to stand or sit.
• Frequently required to stoop, kneel, or crouch.
• Frequently required to reach with hands and arms.
• Frequently lift and/or move objects up to 20 pounds.
• Occasionally lift and/or move objects up to 45 pounds.
• May be required to respond to after-hours emergencies or facility needs outside of normal business hours.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.