Alarm Central Station Operator Jobs in Pennsylvania
An Alarm Central Station Operator, sometimes referred to as a Monitoring Center Operator, plays a vital role in the security industry. They are responsible for the monitoring and management of various alarm systems, often including intrusion, fire, and emergency alarms. When an alarm is triggered, the Operator interprets the signal, determines the appropriate response, and communicates with relevant authorities as necessary. They often interact directly with customers, both in routine system management and in high-stress situations, requiring excellent customer service skills.
The role of an Alarm Central Station Operator involves technical expertise, keen attention to detail, and a strong ability to remain calm under pressure. Knowledge in security systems and procedures, telecommunications, and emergency response protocols are essential. Certifications like the Central Station Alarm Association (CSAA) certification or the Electronic Security Association's (ESA) National Training School (NTS) certification can be beneficial. Previous roles in the security industry that would provide relevant experience might include Security System Installer, Alarm Dispatcher, or Customer Service Representative in a security-oriented company.
Clearance Investigation Security Monitor/Switchboard Operator - 30382
- Harrisburg, PA
- 12 days ago
- Harrisburg, PA
- 12 days ago
amp; Requirements At Maximus, we're proud to be celebrating our 50th year in business, with strong financial performance --- including $1.4B in revenue this quarter and 15% growth in our Federal...
. * Request response from public safety agencies. * Complete outbound calls to account contact list. * Complete Shift Duties as Assigned by CS Supervisor/Assistant Supervisor What You'll Need:Knowledge...
Request response from public safety agencies. Complete outbound calls to account contact list....
Demographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Alarm Central Station Operator Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Alarm Central Station Operator Jobs in Pennsylvania
Required or preferred licenses and certifications for Alarm Central Station Operator positions.
Highest Education Level
Alarm Central Station Operators in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Alarm Central Station Operator position
- Directing
- Recording
- Switchboard Operation
- Telecom
- Grammar
- Courteous
- Patrol
- Physical Security
- Alarm Monitoring
- Background Investigations
- Security Management
- Public Safety
- Security Operations
- Surveillance
- Closed-Circuit Television
- Ged
- Emergency Response
- Law Enforcement
- Corrections
- Inbound
- Safety Training
- Drug Testing
- Dispatching
- Inspections
- Complaint Resolution
- Employee Retention
- Discretion
- First Aid
- Inbound/Outbound Calling
- Military Background
- Cardiopulmonary Resuscitation
- Investigation
- Background Checks
- High School Diploma
- Telephone Skills
- Written Communication
- Events
- Documentation
- Reporting
- Education Experience
- Data Entry
- Policy Development
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Microsoft Word
- Teamwork
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Alarm Central Station Operator Related Career Advice Articles
4 Security Jobs That Are Here to Stay: Which One’s Right for You?
Security is a great career path for professionals looking for stability and advancement opportunities. If this sounds like you, read on to learn about four jobs to consider.
Read article »