Alarm Central Station Operator Jobs in Massachusetts
An Alarm Central Station Operator, sometimes referred to as a Monitoring Center Operator, plays a vital role in the security industry. They are responsible for the monitoring and management of various alarm systems, often including intrusion, fire, and emergency alarms. When an alarm is triggered, the Operator interprets the signal, determines the appropriate response, and communicates with relevant authorities as necessary. They often interact directly with customers, both in routine system management and in high-stress situations, requiring excellent customer service skills.
The role of an Alarm Central Station Operator involves technical expertise, keen attention to detail, and a strong ability to remain calm under pressure. Knowledge in security systems and procedures, telecommunications, and emergency response protocols are essential. Certifications like the Central Station Alarm Association (CSAA) certification or the Electronic Security Association's (ESA) National Training School (NTS) certification can be beneficial. Previous roles in the security industry that would provide relevant experience might include Security System Installer, Alarm Dispatcher, or Customer Service Representative in a security-oriented company.
I. Position Function: Under the direction of the Lead Operator, performs telephone answering, paging and other telecommunication services utilizing the Meridian and Xtend systems. Performs...
Part-Time Switchboard Operator North Shore Community College
- Danvers, MA
- 27 days ago
- Danvers, MA
- 27 days ago
Part-Time Switchboard Operator Location: Danvers, MA Category: Part-Time Posted On: Wed Apr 2 2025 Job Description: Part-Time Switchboard Operator Danvers Campus Monday - Friday; 12:30 pm - 4:30...
About GE Vernova GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced...
I. Position Function: Under the direction of the Lead Operator, performs telephone answering, paging and other telecommunication services utilizing the Meridian and Xtend systems. Performs...
Part-Time Switchboard Operator Category: Part-Time Subscribe: Department: Switchboard Locations: Danvers, MA Posted: Feb 10, 2025 Closes: Mar 21, 2025 - 11:59 PM EDT Type: Part-time Ref. No.:...
Job Type: Per Diem Time Type: Part time Work Shift: Day (United States of America) FLSA Status: Non-Exempt When you join the growing BILH team, you're not just taking a job, youre making a...
Join us at Holy Family Hospital Not many healthcare professionals have the opportunity to build a career with a great job and robust benefits while also caring for friends, family and neighbors....
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Salary for Alarm Central Station Operator Jobs in Massachusetts
Required or preferred licenses and certifications for Alarm Central Station Operator positions.
Highest Education Level
Alarm Central Station Operators in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Alarm Central Station Operator position
- Recording
- Switchboard Operation
- Grammar
- Courteous
- Security Training
- Patrol
- CCTV Monitoring
- Alarm Monitoring
- Physical Security
- Background Investigations
- Security Management
- Security Operations
- Surveillance
- Closed-Circuit Television
- Ged
- Emergency Response
- Law Enforcement
- Drug and Alcohol Counseling
- Incident Management
- Corrections
- Automated External Defibrillator
- Inbound
- Emergency Management
- Report Writing
- Dispatching
- Complaint Resolution
- Employee Retention
- Discretion
- First Aid
- Cardiopulmonary Resuscitation
- Military Background
- Inbound/Outbound Calling
- Investigation
- Background Checks
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Writing Skills
- Events
- Documentation
- Data Entry
- Reporting
- Education Experience
- English
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Teamwork
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
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