Alarm Switchboard Operator Jobs
An Alarm Switchboard Operator in the security industry is responsible for monitoring and operating alarm systems, CCTV systems, and other forms of electronic security systems. They receive alarm signals and perform procedures as dictated by the nature of the signal received such as notifying the appropriate agency or personnel. They also carry out routine tests on alarm systems to ensure they are working properly. This role requires excellent communication skills, attention to detail, the ability to work under pressure, and a high level of computer proficiency.
Before becoming an Alarm Switchboard Operator, an individual might have experience in roles such as a Security Guard, where they would gain on-the-ground security experience, or as a Customer Service Representative, building up their communication and problem-solving skills. Additionally, an operator could have previous experience as an IT Support Technician which would provide a strong foundation in technical skills. Important certifications for this role can include the Central Station Alarm Association (CSAA) Certified Operator certification or the Electronic Security Association (ESA) National Training School's Alarm Level 1 Certification.

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically...
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays...
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 1st, 2nd, or 3rd shift schedule which could include holidays...
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 2nd or 3rd shift schedule which could include holidays and weekends...
Active participation on emergency response activities. Report incidents internally and escalate awareness as per the Incident Reporting Guidelines....
Control Room Operator (ROC Operator) - Hydroelectric Generation
- Albany, NY
- 2 days ago
- Albany, NY
- 2 days ago
Ensure compliance with cybersecurity, physical security, and access control procedures. Contribute to continuous improvement of procedures and system reliability....
Operator Monitor security systems to detect any suspicious activity Document observed events and incidents, writing detailed reports Respond quickly to incidents or potential threats Conduct regular patrols...
Maintain clear communication with emergency response teams to ensure coordinated and effective resolution....
Security Officer: Conduct foot and/or vehicle patrols of your assigned areas performing security officer duties as required....
The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools....
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Lead working a 1st, 2nd, or 3rd shift schedule which includes holidays and weekends....
Switchboard Operator Midland, Michigan Clerical/Admin Support Any Part-Time Any Shift Switchboard 41607 Job Description Summary This position answers all incoming calls for three medical centers...
security monitoring Physical security system troubleshooting Senior level Surveillance reporting Associate's degree Control systems Weather assessment for forestry operations Communication skills Physical...
monitoring systems This role serves as a vital communications hub for internal departments, emergency response teams, and the public, ensuring timely, professional handling of all telephone and emergency...
Physical Security Console Operator - Onsite (1st Shift)
- New York, NY
- 10 days ago
- New York, NY
- 10 days ago
the following: event alarms triggered on the access control system and or Closed-Circuit Television (CCTV) system, ID/access badge issues, physical security of the site, and the historical log book...
Alarm Switchboard Operator Online Courses and Training Opportunities
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Required or preferred licenses and certifications for Alarm Switchboard Operator positions.
Highest Education Level
Alarm Switchboard Operators offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Alarm Switchboard Operator position
- Switchboard Operation
- Telecom
- Call Center Experience
- Security Training
- Patrol
- CCTV Monitoring
- Alarm Monitoring
- Background Investigations
- Physical Security
- Security Management
- Closed-Circuit Television
- Security Operations
- Ged
- Surveillance
- Law Enforcement
- Emergency Response
- Corrections
- Safety Training
- Automated External Defibrillator
- Report Writing
- Drug Testing
- Dispatching
- Complaint Resolution
- Inbound/Outbound Calling
- Cardiopulmonary Resuscitation
- Military Background
- High School Diploma
- Investigation
- Events
- Writing Skills
- Employee Development
- Typing
- Telephone Skills
- Reporting
- Data Entry
- Inventory Management
- English
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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